Shipping policy

Effective Date: July 13, 2026

Processing & Fulfillment Times

All orders are processed within 2–3 business days (Monday through Friday, excluding federal holidays).
Orders placed on weekends or holidays will begin processing the following business day.
You will receive a confirmation email once your order has been successfully placed, and a secondary email containing tracking information as soon as your package leaves our facility.
At this time, Pandafo Socks LLC ships only within the United States. We do not currently offer international shipping.

📦 Special Notice: Pre-Orders & Estimated Inventory Timeline

Pre-Orders: If a product is offered for pre-order, the estimated shipping timeframe will be displayed on the product page and at checkout. Payment is collected at the time of purchase to reserve inventory. Estimated shipping dates are subject to change due to manufacturing, customs, or other unforeseen delays. Customers will be notified of any significant changes to the estimated fulfillment schedule.

Payment: Payment for pre-ordered items is collected securely at the time of checkout to reserve your inventory, not at the time of shipping.
Estimated Shipping Window: Any estimated shipping dates for pre-orders will be clearly displayed on the applicable product page and during checkout. Estimated shipping dates are subject to change based on production schedules, customs processing, and other factors outside our control.
Order Tracking: If your order contains pre-ordered items, we may ship your order together once all items are available, or in separate shipments at our discretion. Additional shipping charges will not apply unless otherwise stated.
Timeline Shifts: While we work closely with our manufacturers to stay perfectly on schedule, shipping dates for pre-orders are estimates and subject to minor adjustments due to production or customs timelines. We will promptly notify you via email if there are any significant changes to our expected fulfillment window.

Domestic Shipping Rates & Estimates

We currently ship within the United States using USPS, UPS, and other shipping partners as needed. Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Estimated delivery within 3–5 business days after your order has been processed and transferred to the shipping carrier.

Please note that delivery timelines are estimates provided by the carriers and are not guaranteed.

Carrier Delays & Issues

Pandafo Socks LLC is not responsible for transit delays caused by courier service disruptions, severe weather, high-volume holiday seasons, or incorrect address information provided by the customer at checkout. Once a package leaves our facility and enters the carrier network, title and risk of loss pass to the buyer.

Lost, Stolen, or Damaged Packages

If your tracking information indicates that your package was delivered but you have not received it, please check with neighbors, your local mail carrier, or the specific carrier branch first.

We recommend waiting 3 business days after the stated delivery date, as carriers occasionally mark packages as delivered prematurely.
If your package is confirmed lost or arrives damaged, please reach out to us within 14 days of the estimated delivery date so we can assist you in opening a carrier investigation.
Once a carrier determines that a package has been delivered to the address provided, Pandafo Socks LLC is not responsible for theft or loss occurring after delivery.

Address Responsibility

Customers are responsible for providing accurate shipping information at checkout. Pandafo Socks LLC is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.